At Raajrani Shop, customer satisfaction is our top priority. That’s why we offer a 100% Money-Back Guarantee on all eligible purchases. Shop with confidence, knowing that if you are not completely satisfied with your order, we’ll make it right.

Our Guarantee

We stand by the quality of our products. If you are not happy with your purchase for any reason, you may request a refund within 7 days of receiving your order. Whether it’s a product defect, incorrect item, or any other issue, we are here to help.

Eligibility for Refund

  • The product must be unused and in its original packaging.
  • The refund request must be made within 7 days of receiving the order.
  • Items that are damaged due to misuse or improper handling are not eligible for refunds.
  • Perishable goods such as fresh fruits and vegetables are non-refundable unless they arrive in poor condition.

How to Request a Refund

  1. Contact our support team by email at obaidul99@gmail.com or call 01910-474845.
  2. Provide your order details, including your order number and a description of the issue.
  3. If required, share pictures of the product to help us process your refund quickly.

Our team will review your request and respond within 2-3 business days.

Refund Process

Once your refund is approved:

  • The refund amount will be credited back to your original payment method (e.g., bKash, Nagad, or credit/debit card).
  • Refunds may take up to 7 business days to appear in your account, depending on your payment provider.

Exclusions

Please note that the following are not eligible for refunds:

  • Gift cards and promotional items.
  • Products marked as “final sale” or “non-refundable.”
  • Shipping fees, except in cases of defective or incorrect items.

Contact Us

If you have any questions or concerns regarding our Money-Back Guarantee, don’t hesitate to reach out to us:

Email: obaidul99@gmail.com
Phone: 01910-474845
Website: www.raajranishop.com

Thank you for choosing Raajrani Shop. We value your trust and are committed to providing the best shopping experience possible!